By Joshua Robinson –
The bus firm, Transdev, is sharing the winning stories behind the individuals awarded its Pride of the North Cup and Transdev Honours over the last six months, to turn the spotlight on its unsung heroes – the people who go further to keep thousands of customers on the move every day.
Both prizes are awarded each month – the Pride of the North Cup goes to the driver who receives the most positive feedback from customers for smooth and safe travels, while the companion Transdev Honours awards recognise amazing work by the bus firm’s support teams, including cleaners, travel shop staff, and engineers.
Transdev Operations Director Vitto Pizzuti said: “We decided to relaunch our Pride of the North Cup at the start of this year to salute our drivers who receive the most positive feedback from customers. Drivers at all 10 of our depots across Yorkshire, plus Lancashire and Greater Manchester, now have a chance to win each month.”
“And it’s not just about recognising our drivers. We couldn’t make it happen for our customers without the amazing work of our support teams – so we make sure they also get the recognition they deserve through our Transdev Honours awards.”
Pride of the North Cup Yorkshire Winners:
April: Team Pennine driver David Bradbury has earned plenty of positive customer feedback, while also achieving Greenroad Elite status for his smooth and safe driving, as measured by the company’s built-in telematics monitoring system. Despite a recent family bereavement, David regularly works overtime and always has a smile to welcome his customers on board.
June: Elland-based Team Pennine driver Tracey Marshall worked with Transport for Greater Manchester customer research surveyor Lee Walker to support an elderly customer with emphysema and COPD when her bus was delayed on police instruction following an incident in the King Cross area of Halifax.
July: York and Country driver Syd Lee is a relative newcomer, having joined the Rawcliffe depot team in York in April, but his managers say his helpful and caring approach to his work has already made him a firm favourite. Syd is always ready to help keep the buses on the move and his customers happy, no matter what time of day or night it is or what shift he is on.
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Transdev Honours Yorkshire Winners:
April: Payroll officer Gail Stead ensures any payroll issues across Transdev’s Yorkshire operating sites are resolved efficiently, with questions answered in a swift and professional manner. Her managers say she is always ready to help, with no issue too big or complex to resolve, describing her as “a breath of fresh air.”
July: Engineer at Flyer’s depot near Bradford, Joni Ruston, has made a big impact on the workshop since his arrival earlier this year. Joni’s manager says he frequently goes above and beyond, including returning to work after his shift ends, to get the vehicle he’s working on safely repaired and back on the road – only pausing to wait for parts.
Customers can nominate any driver they feel has gone the extra mile to give them an amazing journey by emailing: PrideoftheNorthCup@transdevbus.co.uk