By KLTV Newsdesk –
A surprise inspection would normally come as a shock to most care homes and businesses, but a Huddersfield care home came away all smiles after their most recent unannounced visit from inspectors.
Aden Mount Care Home, on Perseverance Street, Primrose Hill, was given an overall rating of “Good” in their latest inspection report from industry watchdog the Care Quality Commission (CQC).
For their reports, inspectors are looking for a positive answer to the following questions: is the service safe? and is the service well-led?
The CQC spoke to almost two dozen residents, relatives, and staff members, as well as reviewed care records and staff files, before giving the home a green light.
The care home’s staff received high praise, with the report stating: “Staff knew people well and were knowledgeable regarding people’s care needs and risks.
The report added that: “One relative told us, “Staff are very knowledgeable and on the ball” and that staff know the residents well.
They were also impressed that one carer knew all about a residents medication, and the report went on to state that the staff are caring, respectful and attentive.
Feedback from relatives included: “They know [name] very well. They know her quirks,” “They know [name] and we know the staff as well, that is important,” and “The staff are excellent.”
The report noted that people and relatives felt the service was safe.
They added: “People were involved in their care planning. They were offered a choice and supported to make decisions to enhance their quality of life.
“One relative told us “[name]’s health has improved since living at the home.”
‘She puts things right’
Angela Mellor, Home Manager at Aden Mount Care Home, also received praise from residents and their relatives in the report.
Inspectors wrote: “People and their relatives knew the registered manager and felt able to share any concerns.
Feedback included: “The manager is pleasant, helpful and very approachable. She puts things right” and “The manager is very good. I am very happy with Angela.”
‘Hard work and dedication
Speaking on behalf of the care home, Angela said: “We are absolutely delighted with our latest CQC inspection report.
“The report reflects the hard work and dedication of our staff, ensuring our residents have a safe, caring, comfortable and enjoyable place to live.”
*Staff and residents names have been omitted for privacy reasons.